Filing a storm damage roof insurance claim can be a straightforward process if you are familiar with how it works and if you have an experienced roofing contractor representing you throughout the process. As one such contractor, let American Heritage Restoration give you some tips you should keep in mind to ensure a hassle-free claim.
Start by Calling Us for an Inspection
You need to get the damage documented by a professional as soon as possible. This is especially important if your roof has sustained significant damage that compromises your shelter. You may not be able to wait for the insurance adjuster to arrive before clearing the damaged spot, yet you have to give them an accurate picture of the damage. This is doubly important after a storm, as volunteers and early responders will likely clear the debris before it is properly documented.
Call Your Insurance Company Next
Once our claims specialist starts inspecting your roof, call your insurance company and initiate a claim. An insurance adjuster will be contacting you within 72 hours. Make it a point to get the insurance adjuster’s contact information and inform us about your appointment—we will discuss the extent of the damage with your insurance adjuster and recommend whether your home will require repairs or a complete reroof.
Avoid Storm Chasers
Around this time, some people may be knocking on your door and start offering you roofing repairs. These people are called storm chasers, and it would be in your best interests if you decline their offer. These itinerant “contractors” provide cleverly-disguised substandard roofing work that may void your insurance coverage and existing warranties. They may even offer to pay or reimburse you for your deductibles, which is illegal and should raise a red flag. When dealing with your insurance provider, don’t risk your payout and stick with professionals.
Review the Paperwork
Once the scope of work is finalized, the paperwork will be provided. It could be on-the-spot or mailed to you at a later date. When you receive the paperwork, call us to schedule a meeting with our project manager. We will discuss the details of the job, answer questions, and work out a schedule so we can get your home back to normal as soon as possible.
To learn more about our roofing installation, repair and maintenance services, call American Heritage Restoration today at (303) 351-5331 or (719) 639-2201. You can also fill out our contact form to schedule a free, no-obligation estimate. We are located in Englewood and serve nearby areas, including Denver.