American Heritage Restoration: Reviews and Ratings
Craig - Englewood, CO
Excellent customer service and professionalism!
I hired American Heritage Restoration to replace my roof, broken skylight and damaged gutters from the hail storm that hit ****** ***** and other areas of Denver last year. Sam H******** at American Heritage Restoration handled the project from start to finish. Sam and his company could not have performed better. My expectations were exceeded with fast, responsive service, excellent quality and Sam kept me totally up to date during the work phase by always calling or texting me. He always initiated our communication well before I would feel a need to call him. Sam and American Heritage Restoration were simply extrodinary from my first phone call to following up post completion to ensure my complete satisfaction. I will recommend Sam and American Hetitage Restoration to everyone without hestitation.
Our roof was damaged by hail in the spring of 2015. Sam H******** handled all the negotiations with the insurance company in an informed, professional manner, to a very satisfactory claim. Then, as issues came up, Sam always offered us more than one resolution, complete with pros and cons of each option. We appreciated his honesty and efficiency. Our roof looks great! We are happy to recommend American Heritage to our friends and neighbors.
We used American Heritage Restoration for repairs related to hail damage, including repair and/or replacement of roof, skylights, beams, fascia boards and other structures. Sam H******** was our project coordinator and he was extremely professional and helpful in navigating the complexities of our project, and especially helpful in coordinating with our insurance company to make sure that all the work that needed to be done was covered by our insurance. As general contractors (they are much more than just roofers) they were able to coordinate all the repairs needed to restore our beautiful historic home after extensive hail damage. They used competent and friendly sub-contractors to finish the job in a timely fashion and to our full satisfaction. They did such a good job on the hail damage repair and restoration that we used them to complete some other repairs and maintenance to our home that where outside the scope of the hail damage. I would highly recommend American Heritage Restoration, and especially Sam as a project manager, for your roofing and home restoration needs.
Our home had endured damage due to the last major hail storm in **********, Co. We had ****** at American Restoration come out and look at the damage. Much to our surprise he found a lot more damage than we expected. After meeting with our insurance claim agent together they investigated the damages and a claim package was put in place to replace our roof, windows, gutters, and exterior paint. I would highly recommend ****** and American Heritage Restoration. He was very professional, courteous, and honest. He set the right expectations and was able to perform all the work within the expected time frame. We feel as though we have a new house! I would again highly recommend ****** and American Heritage Restoration for any roofing, windows, painting, and gutter repairs! Thank you, ******. **********, **
The weekend after the Sep. 2014 hail storm, where we got hit pretty hard in the vicinity of **********************, Marcus M********** wife was walking the neighborhood and introduced me to American Heritage Restoration. Looking back I think it was a blessing I was out there when she came by. We ended up needing and getting a new roof, new siding, new paint and some other, minor repairs. There’s a lot of red tape when dealing with an insurance company. Marcus was like having an attorney, from meeting with their appraiser, to negotiating additional money for repairs. After this experience, I would not consider going it alone. The contractors were top-notch, the scheduling for good weather days was perfect and everything was completed on time and under budget to our total satisfaction. I HIGHLY recommend American Heritage Restoration!
Marcus at American Heritage is a professional. He told us what he was going to do for us, how he was going to do it and when it would be done. Then he went and did exactly what he said he would do. He took care of everything for us in addition to dealing with our insurance claim. His negotiating savvy with our claims agents increased our claim over 200%.
We’ve been very pleased with the work done by American Heritage Restoration. After the hailstorm last Fall, I sat down with Marcus and we figured out a game plan for replacing the roof, skylights, gutters, some windows, painting the exterior, etc. He made sure that the damaged skylights would make it through the winter since I did not want to begin work until Spring. We are now 60% complete and I’ve been very happy. He has taken all the hassle out of these projects, coordinating well with the insurance company as needed. I anticipate that the remainder of the project will go just as smoothly.